Technical Support
We're here to help! Get in touch with our support team for any questions or assistance.
Email Support
Phone Support
⏱️ Response Time: We typically respond to all inquiries within 24-48 hours
How We Can Help
Our Support Team Assists With:
- Technical issues and bug reports
- Account-related questions
- Coin purchase inquiries
- Feature requests and suggestions
- App functionality questions
- Privacy and security concerns
- General feedback
Before Contacting Support
To help us assist you more efficiently, please include the following information in your message:
- Your device model and iOS version
- A detailed description of the issue
- Steps to reproduce the problem (if applicable)
- Screenshots or screen recordings (if relevant)
- Your User ID (found in app settings)
App Information
Quick Details:
- App Name: VidifyR
- Platform: iOS (iPhone & iPad)
- Minimum iOS Version: iOS 14.0 or later
- App Store ID: 6755593435
- Category: Lifestyle & Decision Making
Troubleshooting Tips
Common Solutions:
- App not responding: Try force closing and reopening the app
- Features not working: Ensure you have the latest version installed
- Purchase issues: Check your internet connection and App Store account
- Data not syncing: Verify your device has sufficient storage
- Slow performance: Restart your device and clear app cache
📱 Download VidifyR
Available now on the App Store. Experience the future of decision making!
Business Hours
Our support team is available Monday through Friday, 9:00 AM - 6:00 PM (EST).
We respond to all messages within 24-48 hours, including weekends.